Events & Deliveries

Review engagement events Use opens, clicks, sends, skips, bounces, unsubscribes, and replies as customer context for follow-up. › Troubleshoot email deliverability Review sender setup, audience quality, bounced addresses, content risk, and recent delivery events when email performance drops. › Investigate bounces and skips Find why contacts did not receive an email and decide whether to clean data, change preferences, or retry later. › Use delivery events for follow-up Turn meaningful engagement signals into customer tasks, Audiences, journeys, or sales follow-up without overreacting. ›